Terms and Conditions

User Agreement

By completing registration and using the Cosmobet platform, you enter into a legally binding agreement with the operator. These general terms apply to all accounts, services, and activities conducted through the website and mobile application.

Eligibility Requirements

To open an account and use the services, you must meet the following conditions:

• You must be at least 18 years of age.
• You must be physically located in the United Kingdom at the time of use.
• You must not be registered on any self-exclusion list, including GAMSTOP.
• You must provide accurate and truthful information during registration.
• You must not hold more than one account on the platform.

Modifications to Terms

Cosmobet reserves the right to amend these terms at any time. Users will be notified of material changes through the platform or via the registered email address. Continued use of the account following any update constitutes acceptance of the revised terms. It is your responsibility to review this document periodically.

Acceptable Use

The platform and its services may only be used for lawful personal entertainment. The following activities are strictly prohibited:

• Use of automated tools, bots, or scripts to interact with the platform.
• Any attempt to exploit technical errors or system vulnerabilities.
• Sharing account credentials with third parties.
• Any conduct that disrupts the integrity of betting events or services.

Content Protection

All content on the platform, including odds data, graphics, software, and text, is protected under applicable intellectual property laws. Reproduction, distribution, or commercial use of any platform content without written authorisation is not permitted.

Limitation of Liability

Cosmobet shall not be held liable for losses arising from:

• Technical interruptions or connectivity issues outside the operator's control.
• Errors resulting from inaccurate information provided by the user during registration.
• Third-party service failures affecting transaction processing.

Liability in all cases is limited to the extent permitted under UK law.

Eligibility to Place Bets

Only registered and verified account holders who meet the eligibility criteria set out in the General Terms are permitted to place bets on the platform. Bets placed by individuals who have not completed the required verification process may be voided.

Bet Acceptance Policy

All bets are subject to acceptance by Cosmobet. The platform reserves the right to decline or limit any bet at its discretion. A bet is considered accepted only when a confirmation reference is issued to the user. Bets placed on events already in progress may be subject to additional review.

Stake Limits

The following staking framework applies to all accounts:

• Minimum stake: As displayed at the point of bet placement, subject to the specific event or market.
• Maximum stake: Determined by the event type, odds, and any account-level restrictions applied by the platform.
• Stake limits may be adjusted without prior notice, in accordance with risk management policies.

Settlement of Bets

Bets are settled in accordance with the official results issued by the relevant governing body or event organiser. In cases of dispute, the platform's decision, reached following a review of available evidence, shall be final. Settlement timelines will vary depending on the sport and event type.

Bet Cancellations and Restrictions

A bet may be cancelled or restricted under the following circumstances:

• The event is abandoned or postponed without a rescheduled date within the applicable timeframe.
• Odds were published in error due to a technical fault.
• Evidence of rule violations, fraudulent activity, or use of prohibited software is identified.
• The bet was placed in breach of the platform's general or event-specific rules.

In such cases, the stake amount will be returned to the user's account balance.

Deposits

All deposits must be made from a payment method registered in your name. Third-party funding is not permitted. The following general rules apply to account funding:

• Deposits are processed in GBP or the currency supported by your chosen payment method.
• Minimum deposit amounts vary by payment method and are displayed at the point of transaction.
• Deposits are typically credited to your account balance promptly upon confirmation from the payment provider.

Accepted Payment Methods

Cosmobet supports a range of payment options available to UK users, which may include:

• Debit cards (Visa, Mastercard)
• Bank transfers
• Approved e-wallet services

Certain methods may carry specific restrictions or require additional verification steps. Credit cards are not accepted for gambling transactions in line with UK Gambling Commission regulations.

Withdrawals

Withdrawals are subject to the following conditions:

• Requests will be processed to the same method used for the most recent deposit, where technically possible.
• A minimum withdrawal amount applies and is specified within the cashier section of the platform.
• The platform may request supporting documentation before processing a withdrawal.
• Withdrawals will not be processed to third-party accounts.

Processing Timelines

Timelines are indicative and may be extended during periods of high demand or pending verification.

Fees

Cosmobet does not charge fees for standard deposits or withdrawals. However, your payment provider may apply their own charges. Users are advised to confirm applicable fees directly with their provider.

Identity Verification (KYC and AML)

In compliance with UK Anti-Money Laundering legislation and the requirements of the licensing authority, all accounts are subject to identity verification. You may be required to submit:

• A valid government-issued photo ID (passport or driving licence)
• Proof of address issued within the last three months
• Proof of payment method ownership
• Source of funds documentation for higher-value transactions

Transactions may be delayed or suspended pending satisfactory completion of verification.

Cosmobet is committed to maintaining a safe environment for all users. Gambling should be an enjoyable activity conducted within your means. The platform provides a range of tools to support responsible use.

Available Responsible Gambling Tools

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your account. Changes to reduce limits take effect immediately; requests to increase limits are subject to a cooling-off period.
• Session Time Limits: Restrict the amount of time you can spend on the platform within a defined period.
• Reality Checks: Receive periodic notifications during a session to inform you of the time elapsed.
• Self-Exclusion: Request a temporary or permanent exclusion from the platform. Self-exclusion requests are processed promptly and cannot be reversed during the chosen period.
• Account Cooling-Off: Take a short break from betting by placing your account in a temporary suspension.

Self-Assessment

Users are encouraged to periodically assess their gambling behaviour. A self-assessment tool is available within the account settings to help identify potential signs of harmful play.

Professional Support Organisations

If you are concerned about your gambling activity, or that of someone you know, the following organisations provide confidential support:

• GamCare – www.gamcare.org.uk – Free counselling and support for those affected by gambling harm.
• BeGambleAware – www.begambleaware.org – Information, advice, and access to treatment services.
• Gambling Therapy – www.gamblingtherapy.org – International support service.
• GAMSTOP – www.gamstop.co.uk – Free national self-exclusion scheme for UK-registered gambling sites.

Users may also contact the National Gambling Helpline on 0808 8020 133, available 24 hours a day.

Cosmobet maintains full compliance with UK Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) legislation. These obligations are enforced in accordance with the Proceeds of Crime Act 2002, the Terrorism Act 2000, and associated regulations issued by the UK Gambling Commission.

Identity Verification (KYC)

All users are required to complete identity verification as a condition of account use. The KYC process involves the collection and review of the following:

• Full legal name, date of birth, and residential address
• Government-issued photographic identification
• Proof of residential address
• Evidence of the source of funds used for betting activity, where applicable

Verification may be requested at the point of registration, prior to the processing of a withdrawal, or at any stage during account use.

Transaction Monitoring

All financial activity on the platform is subject to ongoing monitoring. This includes:

• Automated screening of deposits and withdrawals against predefined risk thresholds
• Review of unusual or inconsistent account activity
• Periodic reassessment of user profiles based on transaction history

Detection of Suspicious Activity

The platform employs internal controls to detect patterns indicative of money laundering or terrorist financing. Indicators reviewed include, but are not limited to:

• Large or frequent transactions inconsistent with account history
• Multiple rapid deposits followed by immediate withdrawal requests
• Use of payment methods that do not correspond to the user's verified identity

Account Restrictions and Fund Freezing

In the event of suspected AML or CTF violations, Cosmobet reserves the right to:

• Suspend or permanently close the account
• Freeze funds held within the account pending investigation
• Report activity to the National Crime Agency (NCA) and other relevant authorities as required by law

Users under investigation will be notified of any account restrictions to the extent permitted by applicable legal obligations.

Cosmobet processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This section outlines the data collected, how it is used, and the rights available to you as a user.

Personal Data Collected

The platform collects the following categories of personal information:

• Identity data: Full name, date of birth, username
• Contact data: Email address, phone number, residential address
• Financial data: Payment method details, transaction records
• Verification data: Copies of identification documents submitted during KYC
• Technical data: IP address, browser type, device identifiers, session logs
• Usage data: Betting history, account preferences, interaction logs

How Your Data Is Used

Personal data is collected and processed for the following purposes:

• Account registration and ongoing account management
• Processing of deposits, withdrawals, and bet settlements
• Compliance with legal obligations, including AML, KYC, and licensing requirements
• Detection and prevention of fraud or prohibited conduct
• Communication of updates to account status, terms, or services
• Responsible gambling monitoring and intervention

Data is not sold to third parties for commercial purposes. Where data is shared with third-party service providers, it is limited to what is necessary for the delivery of specific services.

Your Data Rights

Under UK GDPR, you are entitled to the following rights in relation to your personal data:

• Right of access: Request a copy of the personal data held about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your data where no legal obligation requires its retention.
• Right to restriction: Request that processing of your data be limited in certain circumstances.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests.

Requests relating to your data rights may be submitted to the platform's data protection contact, details of which are available in the platform's dedicated privacy documentation. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

The Cosmobet platform employs a comprehensive set of technical and procedural measures to protect user accounts, personal data, and financial transactions.

Data Encryption

All data transmitted between users and the platform is protected using Transport Layer Security (TLS) encryption. This applies to login sessions, account registration, payment processing, and all other data exchanges conducted through the website and mobile application.

Two-Factor Authentication (2FA)

Users are strongly advised to enable two-factor authentication on their accounts. When activated, 2FA requires a secondary verification step in addition to the standard password, providing an additional layer of protection against unauthorised access.

Account Activity Monitoring

The platform operates continuous monitoring of account activity to identify and respond to potentially unauthorised actions. This includes:

• Flagging of login attempts from unrecognised devices or locations
• Detection of unusual betting patterns or account behaviour
• Automated alerts for multiple failed login attempts

In the event of suspected unauthorised access, the account may be temporarily suspended pending user verification.

User Responsibilities

Users share responsibility for maintaining the security of their accounts. You are required to:

• Keep your password confidential and not share it with any third party.
• Use a strong, unique password not shared with other online services.
• Log out of your account after each session, particularly on shared or public devices.
• Report any suspected unauthorised account access to the platform's support team immediately.

Payment Security

All payment transactions are processed through certified and regulated payment service providers. Financial data is handled in compliance with applicable payment card industry standards. The platform does not store full card details on its own servers.

Vulnerability Management

The platform conducts regular security assessments and works with certified professionals to identify and remediate potential vulnerabilities in its systems.